Warm Home Discount scheme has reopened

On the 14th November, the Department for Business, Energy & Industrial Strategy announced the reopening of the Warm Home Discount scheme which will provide a discount of £150 off electricity bills for three million low-income households this winter. Most households will receive the discount automatically.

The government has launched a new online tool, to make it easier for the public to check if they are eligible for the discount. The online tool will guide customers through the eligibility criteria in England and
Wales, asking questions about electricity supply, the benefits they receive and characteristics of their property.

All customers will receive a letter between this month (November) and mid-January 2023 confirming their eligibility and the payment will be made automatically through energy suppliers by March 2023.

The government is also writing to customers who may be eligible, advising them to use the tool linked below to check eligibility, as well as to use the helpline for particularly complex cases.