Healthwatch Hull had received a number of contacts regarding patient experience of treatment and services following a Stroke or Transient Ischaemic Attack (TIA).
In response to this Healthwatch Hull chose to carry out a review of patient experience of the Stroke/TIA pathway and produce a report into the findings along with recommendations designed to improve patient experience.
In order to do this, they distributed surveys to patient groups and via social media, as well as running focus groups and visiting wards at Hull Royal Infirmary, Community Stroke Bed units and residential homes in the area.
The patient survey received 64 responses along with a number of narrative e-mails and meetings giving detailed examples of patient’s experience of the Stroke/TIA pathway.
In total they spoke to 226 people about the project and their experiences.