Volunteeringloads of hands in the air

Volunteer Ebay Assistant required

To work alongside companions, staff and volunteers to monitor and manage the Ebay selling account for Emmaus Hull and East Riding. Respond to customer messages and queries, list items for sale and manage listings, package items for delivery, arrange items to be delivered.

Location: The Superstore Lockwood Street

Time Commitment – Flexible Monday, Tuesday, Wednesday, Saturday 10:00 – 16:00

Potential Tasks:

  • List items on the Ebay selling platform
  • Sort through donated items to select suitable products to sell on the Ebay
  • Respond to customer queries, questions and complaints via Ebay platform
  • Communicate with staff members, volunteers and companions with tasks and issues
  • To maintain excellent customer care and maintain excellent feedback
  • To follow refund and purchase policies of Emmaus Hull and East Riding
  • Arrange for items to be cleaned and polished before being listed
  • Assign realistic and reasonably sale and delivery prices
  • Complete administration as required.
  • Follow health and safety policies
  • Package items safely and as described ready for dispatch.
  • Order packaging in timely manner
  • Print delivery labels
  • Provide feedback for customers
  • Store potential items for dispatch in correct areas.
  • Take good, clear pictures for the item listings.
  • Research items that sell well on Ebay.

For more information go to the Emmaus website

Welfare Benefits Unit (York & N Yorks) – Recruiting New Trustees

Deadline 21st October

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Their experienced advisers provide independent support through an advice line, publications, training, consultancy, campaigns and projects.

They provide:

  • Accurate advice, training and publications about an increasingly complex benefit system.
  • A professional and quality assured service to ensure that specialist advice can be accessed through local support agencies and cascaded to a wide number of individuals.
  • Information to promote the take-up of benefits and awareness of entitlement.
  • A focal point for welfare rights work across North Yorkshire and York offering networking opportunities, updating and information.

The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. They  are a registered charity based in York, operating primarily in York and North Yorkshire although some of their services are accessed by organisations working further afield.

The Board of Trustees recently undertook a skills audit and identified a desire to enhance the existing broad range of skills and experience on the Board by recruiting one or more additional Trustees.  Any or all of the following skills and experience would be of interest :

  • experience of the benefits system, either as a recipient or an adviser, especially if you have used the services of the Welfare Benefits Unit;
  • knowledge and understanding of the different communities (rural and/or urban) in North Yorkshire and York;
  • experience of using digital and social media for promotional purposes.

The Board meets four times a year in York in the early evenings. Trustees may also undertake some additional duties by negotiation.  This is an unremunerated position although expenses are payable.  While experience of the role of Trustee would be useful, they also welcome those who are new to Trusteeship.  All Trustees participate in an induction programme and ongoing support and mentoring can be provided.

If you would like to be involved in the Welfare Benefits Unit and could bring valuable knowledge and expertise to the organisation, please get in touch.

In the first instance please send an expression of interest to the Governance Advisor  Angela Portz, angela@aeportz.com explaining why the role appeals to you and what you could bring to the Welfare Benefits Unit by the deadline of 5pm on 21st October 2019.

Angela can also be available to answer any initial queries by phone if a pre-arranged appointment is made.  Angela will pass all responses to the Trustees who will follow up by 22nd November 2019.

East Yorkshire Transport Charity Launches Volunteer Recruitment Drive

The East Yorkshire community transport operator, Beverley Community Lift (BCL), has launched an appeal for new volunteers in the county as the charity approaches its 50th anniversary year.

The service helps dozens of people every week in the East Riding with car and minibus transport services, particularly those who have difficulties using public transport or have no access to a car. It operates in and around Beverley, Cottingham, Market Weighton, Holme-upon-Spalding-Moor and Pocklington.

Manager Fiona Wales says: “Our successful service has depended on the great work of volunteers over the last half-century and they enjoy providing an invaluable service to the public. As demand for our transport rises, we need more people to help in various parts of the East Riding.”

The charity needs car drivers, minibus drivers and passenger assistants and full training will be given:

Drivers use their own car to provide essential door-to-door transport for registered passengers. They need to be over 25 with a full licence and no more than six penalty points.

Minibus Drivers: Beverley Community Lift also operates shopper services to various East Riding towns and day trips for its clients to places like York, the coast or other popular destinations. Minibus drivers need to be 25 or over and have a D1 driving licence.

Passenger Assistants: Minibus drivers often enjoy the support of a volunteer to help with journeys and looking after passengers. It is ideal to have passenger assistants for regular shopper services and day trips so it is up to the individual how much time can be given. The role may involve assisting customers with wheelchairs and handling money.

For full details, please call 01482 868082, email manager@bclift.org.uk, or visit www.bclift.org.uk for information about the charity and the roles.

Volunteers wanted for ‘My Guide’

The Guide Dogs for the Blind Association’s ‘My Guide’ service helps clients to gain confidence, increase independence, make new friends, go for nice walks, shopping together, enjoy activities, or sports, or hobbies/ clubs in their community. It helps to tackle loneliness and promotes health and wellbeing.

How does it work?

A client will be carefully matched with an approved My Guide volunteer who has received training endorsed by VISION 2020 and has had a criminal record check. They are always looking for volunteers, so anyone interested is asked to contact them for a friendly chat.

What does this mean in practice?

The My Guide service involves a volunteer guiding a client as they get out and about in your local area.

Once a client makes contact about My Guide, they will find a suitable volunteer in their local area.

Clients meet the volunteer in the presence of a staff member and see if both you and the volunteer feel comfortable working together.

Your partnership is regularly reviewed and either of you can pull out with no obligation at any time. Your local staff member is there for support or to answer questions when needed.

Anyone interested in either making use of the service, or volunteering, should contact Alan Precious, MyGuide Volunteer Manager on Tel: 0118 9838753, Mobile: 07900135926 or Alan.Precious@guidedogs.org.uk

You can also find some information here

Friends for English needs befrienders

Friends for English is looking for volunteer befrienders to help with English, crafts, basic literacy, numeracy and IT

Friends for English is a befriending project to help newcomers (mainly asylum seekers and refugees) to practice English, make new friends and learn about Hull

Meets at Marvell House, 1 Cranbourne St (off Spring Bank, at the bottom of Peel Street)

For more information please contact Karen on 07791 530039 or e-mail karenvandiesen@outlook.com or go to their website 

EMS looking for volunteers

EMS are looking for volunteers to lend a hand in their community shop, based in the Preston Road Village Centre

The shop offers residents a range of affordable food that they can pay for with a donation. Day to day tasks in the shop include:

  • Collecting any donated produce and storing it correctly
  • Receiving and unpacking stock deliveries
  • Helping residents
  • Stacking shelves and checking stocks
  • Helping with the cleaning

The shop is open Monday to Thursday 10am – 4pm and Friday 10am to 3pm. Busiest times are between 10 and 12 noon

All volunteers have access to the food available on the green shelves free of charge.

For more information call Andy on 01482 709108 or e-mail andy@emsyorkshire.co.uk

HANA are looking for volunteers

HANA (Humber All Nations Alliance) are recruiting for Volunteers to work with in various capacities to help in the on going cases and events that they have.

They would particularly like volunteers with an interest in:

  1. Community Engagement
  2. Communications and Publicity
  3. Events and Activities
  4. Administrative Support.

If you are interested in any of these areas or any other form of Volunteering, please contact HANA on 01482 491177 or admin@hanaonline.org.uk

For more information about HANA go to their website

Hessle Road Network need volunteers

The Network need volunteers for their Network Attic – a new and used shop on Massey Street. Not just a shop, it’s an information point and lots of isolated local residents often just pop in for a chat and a cuppa.

For more information contact Jo on 01482 606077, or pop in to collect an application form

Headway Hull and East Riding is looking for volunteers

Headway, the brain injury association, is a Charity set up to give help and support to people affected by brain injury.  Headway Hull and East Riding is run by a small committee of volunteers, some of whom are professionals or have had an injury themselves or are a family member or a carer; providing a monthly coffee meet and socials.

They are looking to strengthen their committee and with this in mind are inviting anyone who has an interest in giving something back to the community, sharing skills and supporting brain injured survivors, their families and carers to join.

If you think this volunteering opportunity would appeal to you and you have interests in any of the following areas, please contact diane.derbyshire@headway.org.uk

  • Arranging Fun & Interesting Social Activities
  • Fund Raising/Finance
  • Social Media
  • Administration
  • People Skills
  • Risk Assessing
  • Information & Sign Posting

For more information about Headway UK go to their web site where you will find information about all the – groups, branches and campaigns, and a host of Fact Sheets.

Hearing Aid Support Volunteers – Hull

Action on Hearing Loss need volunteers to provide support and advice to NHS hearing aid users at their local Hear to Help drop-in clinics.

All Hear to Help clinics take place Monday- Friday, during the day, and they ask volunteers to commit to a minimum of 3 hours a month.

As Hearing Aid Support Volunteer, you’ll perform the following tasks:

  • Visit service users in their homes, residential/day care centres and walk-in clinics
  • Undertake basic maintenance on hearing aids such as re-tubing and battery replacement.
  • Signpost other agencies that may be beneficial to the service user, such as the Sensory Impairment Team
  • Monitor the number of visits carried out and feedback to the volunteer co-ordinator
  • Promote the work of Action on Hearing Loss

It can take time for people to get used to hearing aids, understand the different settings and learn how to take care of them. The Hearing Aid Support volunteers therefore provide a valuable service to people who depend on their hearing aids for day-to-day tasks and social interactions.

What skills do you need?

  • Knowledge of or willingness to learn about issues affecting people confronting deafness, tinnitus and hearing loss- particularly in older people
  • Some experience of using hearing aids would be preferable.
  • Friendly, reliable and an approachable manner.
  • Ability to listen to questions and to answer appropriately.
  • Happy to work with a wide range of people.

What support will you get?

Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.

What training is offered?

Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:

  • training in understanding hearing loss
  • the opportunity to attend other training relevant to their role.

You will be required to complete a DBS check (previously CRB), as some of your work may include working with vulnerable adults.

Please find below a short video clip of Hear to Help Clinics in Wales.

If you think this role is perfect for you, and you can make a positive contribution to our service users then please contact Emma Butterfield, Community Support Officer, Audiology, Castle Hill Hospital


01482 841969 or 07435753193