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Local services status 1st April

By March 19, 2020Front Page News

Last updated 3pm 1st April


Age UK: The office is closed and meetings and activities have been cancelled. They will continue telephone befriending and wellbeing calls.

ArtLink: Closed with immediate effect and all scheduled off-site delivery activities will cease

Autism Plus and S&J: working in partnership to provide a meals on wheels service in Hull. (5* on the food standards rating). They have just closed all their lunch clubs to support social distancing. Catering kitchens available at Makro and Ings. Theyhave 3 trained catering staff and 11 assistants/ drivers (with cars insured for business travel) and could produce 150 meals a day with current capacity. East Hull deliveries please ring 01482 795700.

Choices and Rights Disability Coalition: As an organisation run and managed by disabled people, a number of staff are classed as ‘vulnerable people who live with underlying health conditions’. Office access has been restricted but the organisation will continue to provide advice and support to disabled people, their families and statutory and voluntary organisations. If you need any help, information, or paperwork, wherever possible, please email office@choicesandrights.org,uk or email the relevant staff member if you have their details. You can still phone the office (01482) 878778

Citizens Advice Hull and East Riding: Working remotely. Advice is available by telephone, web chat or e mail on: Adviceline    03444111444 (local rate); Universal Credit    0800 144 8444 (freephone); E Mail   e-advice@hull-eastridingcab.org.uk

Dove House Hospice:  All day therapy/services cancelled.

EMS: still open! The affordable food project The Hull Community Shop is open from Monday to Friday 11am to 3pm.  All produce on the green shelves and in the fridge (excluding ready meals) is available for a donation.   Due to corona virus restrictions they are only letting two residents into the office/shop at any time.  They are also still cooking ready meals, they will feed up to a family of 4 for £2. You can call them on Tel:  01482 709810, or please check their Facebook Page or Twitter Feed:  @emsyorkshire for ready meal menus and general updates.

Goodwin Development Trust:  The BBO office is closed to participants, and the team will be supporting via phone, emails and online classrooms.

Goodwin Veterans Community Hub: Have cancelled all groups but are still doing telephone contacts for new referrals. Ring 01482 485 958 or email veteranshub@goodwintrust.org

Groundwork Connect:  every weekday at 2pm connect with Groundwork Hull (opens in a new tab) & #GrowingStAndrews on Facebook  for an online chat, games, jokes (bad ones of course!) and to find out what activities they will be delivering with their partners HEY Workshops and West Hull FM 106.9. Food parcel/Hot meal delivery

Guide Dogs for the Blind – My Guide:  Training sessions have been cancelled; awaiting advice on other activities

HeadStart Hull Services Contingency planning during Corona Virus Outbreak

Hessle Road Network: no longer be offering any group sessions including ‘Meet & Eat’ sessions and the Community Support Project (Community Drop-in and Young Parents Group) They are still and offering 1-2-1 support to residents including help with on-going issues such as support to access services including benefits and specialist support services, emotional support as well as the distribution of food parcels etc.

Hull Community church- Wow Hull (Newland Avenue) is moving its community work so they can continue to connect with people while they remain at home. For those who are online, they will be having ‘virtual Open House’ during the week on Tuesdays, Wednesdays and Thursdays with activities you can join in with- quizzes, crafts, conversations and laughter. On Sundays they will be streaming theirv service and having ‘virtual’ coffee afterwards via zoom. For those not online, they are keeping in touch by phone. They are also coordinating practical help and support for anyone who needs it (this is an inclusive offer- we know families and older people are not the only people who will need help). To keep in touch and access support, please complete their form- it’s online here, or you can collect from their porch and post back into the letterbox, or call them on 01482 470125- please leave a message. Follow their facebook page to keep up to date with activities, and support they have available or email  welcome@hullcommunitychurch.com 

Hull Culture and Leisure: All leisure centres, museums, Ferens Art Gallery, History Centre, East Park Animal Education Centre – all closed 

Hull FC Foundation: All community activity for the Hull FC Community Foundation has stopped

Hull Home from Hospitals Head Lights project: suspending the Head Light Groupwork Project for an initial period of 4 months. Risks and safety aspects will then be reviewed and will hopefully resume in August/ September if the current situation allows.

Hull Libraries: Closed

Hull Street Angels Trinity: Hull Street Angels Trinity have made the decision to suspend street angels patrols.  However they feel they can still help the vulnerable by offering volunteer services in other ways.  All their volunteers are First Aid trained and have experience in safeguarding adults and children and much more.   They will be launching a page and group to assist anyone who is vulnerable or isolated due to Covid-19. Volunteers will be available to help with shopping, delivering mail, collecting parcels, picking up prescriptions and befriending people by having an active telephone line that they can call and speak with one of the volunteers.  Volunteers will be recognisable by their Hull Street Angels Trinity uniform.   

Here is a link to their Facebook page for the support group

And this is their original page in case you want to have a look at what they usually do

Humber All Nations Alliance (HANA): Food parcel/hot meal delivery and signposting for the minority and migrant community

Humber Recovery College: Courses cancelled until further notice.

Let’s Talk: No face-to-face appointments: encouraging people to do self-assessment online, telephone sessions only

Life and Loom: Now closed

Local Works: sessions currently going ahead

Lonsdale Community Centre: Closed

Matthew’s Hub: is providing support to existing members and actively receiving new referrals and applications from autistic people over 23 years old (without a learning disability).
Support is being provided by all our staff, including mentorship by autistic peer mentors; mindfulness and anxiety management; housing related support, help with benefit applications, and online activities such as arts and crafts. Please get in touch using hello@matthewshub.org, messaging our Facebook page or by ringing 01482 221028 and leaving a voice message. They will respond as soon as possible.

Men in Sheds: Closed

MHA Live at home scheme: The latest advice from MHA – Live at Home scheme is that all of their Live at Home social groups and home visiting are currently suspended for the foreseeable. Risk assessments will be going ahead so that they can evaluate each member’s/referral’s individual needs, and continue home visiting if suitable. Telephone befriending and welfare calls will be in place in the meantime.

Mind HEY: Online support page. Still taking counselling referrals as normal for telephone appointments. Not taking referrals for groups as of yet.

Nancy’s larder (opens in a new window) are also offering delivered meals – call 07377789139

Neighbourhood Network: The Neighbourhood Network team are continuing to offer their support services over email and telephone, as all staff are now working remotely. Contact details are all currently the same. The team will continue to share relevant messages from Community Safety partners and send out the main weekly newsletter, where positive news stories are being sort

Park Run UK: All sessions have been suspended

Paul for Brain recovery: Will continue to offer remote support to service users, over the telephone and by email.

Pelican Park Community Trust: The Catering Team are open to offer hot meals to those most in need and will deliver/drop off on your doorstep – all you need to do is call the team on 01482-703114 for further details.  

Probe: In light of the current situation with Coronavirus, and in line with government guidance, all Probe staff are now working from home to minimize the risk of contracting or spreading the disease. As most staff are not equipped with work mobiles, please conduct all communication by email, and they will respond as quickly as possible. We hope to be fully operational again as soon as the situation allows. Please  go to their website or Facebook page for updates. Facebook – Probe Hull

Purplehouse: will continue to provide services, however most of this will be done over the phone. Please contact them on 01482 790310 – they will take some details and may have to ring you back. If you have a support worker here please ring them on the mobile number they have provided to you. Alternatively please use this link for the automated contact service. (opens in a new tab)

Rainbow Gardens: the garden is closed to the public

Red Clover Women’s Group: Offering signposting and will set up a service to provide a Langar service, free vegetarian meal take outs/deliver

Red Cross: Assisted Discharge From Hospital Service

ReNew: All groups/activities suspended; All prescriptions will continue as normal, appointments as normal for now – clients to attend alone.  ReNew also have nappies, wipes, blankets and toys to give to those most in need – call ReNew on 01482 620 013 to request a pack and they can deliver to your doorstep.  

Rethink Mental Illness Carers Support Group:  The Group meetings in Hull have been cancelled for the foreseeable future but they are offering Telephone support to Carers on 07821273678 or 07756524644.

Sight Support: Groups are currently cancelled and they are looking at a range of ways of supporting  services users (visually impaired, many of whom are older and additional vulnerabilities) on a 1:1 basis. May have spare resource in terms of staff, vehicles & building (large main hall) to help in other areas If needed.

Special Stars: Have ceased all events for the full 12 week period and plan to re-launch services from week commencing 15th June although this may change depending on national guidelines

Tigers Trust: Events cancelled; Offering social isolation check-ins and emotional support by phone

Together Women: Still taking referrals and delivering their service 1-2-1 over the phone. Group sessions are also being delivered 1-2-1 over the phone. Prioritising services  to offender women, domestic abuse women and crisis work.

UPDATED The Warren: The Warren is operating telephone and internet based support to provide Counselling; General Support and Food Parcel Deliveries to young people aged 16-25 or those with dependents in that age-range. There are also a whole host of other therapeutic films, creative workshops and a text service – all of which is updated daily. Just telephone 01482 218115 and select which service you use. You can find more detailed information here

Welcome to English:  All classes have been stopped.  support will continue by phone and on What’s App. This will include government updates (in simple English and translated where possible) and some things to do with learning English.

Working4Health: All groups and drop-ins cancelled – contact via telephone or email only.

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