Deadline 15th June
The purpose of the Library of Information and Services is to support residents, service users, their families, and carers to understand how care and support services work locally, the range of options available, and how they can access care and support services. The contract is split into two Lots. Lot 1 is to provide a web-based library of information and a searchable directory of regulated, non-regulated, community and voluntary services in Lincolnshire (Start date 09/07/2018). Lot 2 is to provide remote support via telephone, email and live chat/messaging, enabling residents to access information with support from trained advisors (Start date 20/08/2018).