Action on Hearing Loss need volunteers to provide support and advice to NHS hearing aid users at their local Hear to Help drop-in clinics.
All Hear to Help clinics take place Monday- Friday, during the day, and they ask volunteers to commit to a minimum of 3 hours a month.
As Hearing Aid Support Volunteer, you’ll perform the following tasks:
- Visit service users in their homes, residential/day care centres and walk-in clinics
- Undertake basic maintenance on hearing aids such as re-tubing and battery replacement.
- Signpost other agencies that may be beneficial to the service user, such as the Sensory Impairment Team
- Monitor the number of visits carried out and feedback to the volunteer co-ordinator
- Promote the work of Action on Hearing Loss
It can take time for people to get used to hearing aids, understand the different settings and learn how to take care of them. The Hearing Aid Support volunteers therefore provide a valuable service to people who depend on their hearing aids for day-to-day tasks and social interactions.
What skills do you need?
- Knowledge of or willingness to learn about issues affecting people confronting deafness, tinnitus and hearing loss- particularly in older people
- Some experience of using hearing aids would be preferable.
- Friendly, reliable and an approachable manner.
- Ability to listen to questions and to answer appropriately.
- Happy to work with a wide range of people.
What support will you get?
Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.
What training is offered?
Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:
- training in understanding hearing loss
- the opportunity to attend other training relevant to their role.
You will be required to complete a DBS check (previously CRB), as some of your work may include working with vulnerable adults.
If you think this role is perfect for you, and you can make a positive contribution to our service users then please contact Emma Butterfield, Community Support Officer, Audiology, Castle Hill Hospital
01482 841969 or 07435753193