Citizens Advice has released the names of the first 44 bureaux in England and Wales which will be delivery centres for face to face Pension Wise sessions.
Each delivery centre will have between three and seven paid members of highly trained staff providing pensions guidance. Staff numbers will depend on local population and size of area covered by the delivery centre.
Face to face Pension Wise appointments will be available at delivery centre bureaux. The bureaux will also use a range of outreach locations to deliver guidance throughout England and Wales to ensure maximum access to the face to face service. People will be able to go into any Citizens Advice Bureau to find out about the Pension Wise service, whether they’re eligible and be referred to book in with the nearest delivery centre. People will also be able to access guidance and information over the phone from The Pensions Advisory Service (TPAS) and online through the Pensions Wise website.