Fundraising platform and branded fundraising technology provider CharityCheckout has removed its 5% platform fee on donations. It is now asking donors if they wish to make an additional voluntary contribution to support the site’s function.
The decision to remove fees follows research by CharityCheckout into market trends and a survey of 1,448 of its charity clients in June to identify how they felt about platform fees. The results revealed support for a range of fee models with the most popular being a voluntary contribution approach.
CharityCheckout’s founder and CEO Chester Mojay-Sinclare said that the change “will result in huge savings for our charity clients.”
Of the voluntary contributions, he added: “These funds will enable us to continuously improve and innovate, ensuring that donors enjoy a positive giving experience and our charities see the benefit of superior fundraising technology.”
CharityCheckout supports charities in raising over £25 million each year and provides online fundraising products to over 4,000 organisations.